Shipping Policy
Last updated: June 22nd, 2025
Thank you for shopping with Eterna™! We’re committed to delivering your order quickly and securely. Below you’ll find all the details regarding processing times, delivery estimates, tracking, and more.
Order Processing
Orders are processed within 1–2 business days after payment is confirmed. Please ensure all order details are correct at checkout to avoid delays.
Order Modifications
Any changes to your order must be submitted within 24 hours of purchase. If not provided or corrected within this window, Eterna™ is not responsible for any additional shipping costs or delays.
Estimated Delivery Times
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United States: 5–10 business days
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International: 7–12 business days
Please note: delivery times are calculated after your order has been processed. Holidays, customs, or unexpected events may cause slight delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the weight of your order. We occasionally run free shipping promotions—take advantage when available!
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to follow your package in real-time.
International Shipping
We proudly ship worldwide. International shipping times may vary due to customs procedures and regional carrier delays. Exact delivery estimates are shown at checkout.
Address Accuracy
Please double-check your shipping details before completing your order. Eterna™ is not responsible for delivery issues resulting from incorrect or incomplete addresses.
Order Confirmation
After placing your order, you’ll receive a confirmation email with your order summary. If anything looks off, please contact us right away.
Customer Support
Have a question or concern? Our support team is here to help. Contact us anytime at:
eternashopus@gmail.com